FedEx has reported delivery service disruptions in the U.S. involving its Express, Ground and Freight units due to severe winter weather.
FedEx Express shipments could face delays throughout the week as the company grapples with "substantial disruptions" from the weather at a critical hub in Memphis, Tennessee, according to a FedEx service alert posted Tuesday. The city is home to the Express World Hub, which operates as the center of its multiple hub-and-spoke system.
"A high volume of shipments travel through Memphis and contingency plans have been activated to minimize the impact," the alert said.
FedEx said the following Express services are most likely to be impacted by the winter weather:
- Express shipments inbound to the U.S.
- First Overnight
- Priority Overnight
- Standard Overnight
- Express Saver
- 2-Day A.M.
- 2-Day
- 1, 2 and 3-Day Express Freight.
Meanwhile, FedEx Ground and Freight services may also face delays as services remain unavailable for certain ZIP codes. Ground reported no service in almost 2,000 ZIP codes across 11 states, while Freight has no service in more than 3,800 ZIP codes in 20 states.
FedEx said shipments delayed due to inclement weather aren't eligible for a refund or credit under the company's money-back guarantee policy.
