Flowspace, the software platform and distribution network powering independent fulfillment today introduced the next generation of its FlowspaceAI technology. 

Developed in-house leveraging advanced large language models, the first-of-its-kind advancement drives operational efficiencies for supply chain leaders, analyzing, automating, and creating context for big data in their everyday work.

In today’s fast-paced, ever-changing environment, supply chain leaders are consistently urged to improve agility and efficiency. But most lack the real-time data and intelligence necessary to make informed decisions and take action.

A Flowspace survey of 350 ecommerce leaders revealed that omnichannel visibility is a clear priority for all, and the most pressing unmet need within organizations, across departments including supply chain, operations, sales, and marketing.

FlowspaceAI serves as a second set of eyes to instantly analyze and make sense of the vast amount of data contained within an organization’s supply chain. 

In an instant, it uncovers real-time insights that fuel strategic planning, inventory and order management, risk mitigation, cost-cutting strategies, and more. And, it empowers merchants to immediately act upon these insights, directly within the interface.

Beta customers report that FlowspaceAI makes them 25% more efficient, helping them to meet customer expectations, improve inventory accuracy, and make more informed decisions tied to critical business goals. 

“FlowspaceAI has been an invaluable asset,” said José Checa, North America supply chain lead, Emma – The Sleep Company. “It's helped me clarify order information and shipping-related questions efficiently and accurately. I no longer spend unnecessary time searching for this information, thanks to the AI’s capabilities."

Built within the Flowspace platform, FlowspaceAI has been designed with data privacy at the forefront and is engineered specifically to handle the complexities of supply chain logistics and management. 

This is the second release under the FlowspaceAI umbrella, following the July 2023 release of FlowspaceAI for Freight, a first-of-its-kind offering designed to eliminate many of the tedious, time-consuming processes involved in transportation and freight management. 

“For supply chain leaders, the AI revolution is about adopting technology that drives real outcomes, maximizing efficiency, productivity, and visibility throughout the organization,” said Karen Chao, Chief Product Officer, Flowspace. “By effectively harnessing FlowspaceAI, businesses are unlocking data and insights that drive efficiency and cost savings across the business.”

The Flowspace platform has earned widespread recognition for advancements in technology and fulfillment solutions. Most recently, the company was named by Fast Company as one of the 2024 World’s Most Innovative Logistics Companies.