Last-Mile Delivery


  • Stacks of reusable plastic transport totes sit on plastic pallets in a warehouse.
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    luchunyu via Getty Images
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    The dual case for reusable transport packaging in supply chains

    Adopting reusables across the supply chain presents not just sustainability benefits, but also cost savings, according to speakers at Pack Expo International.

    By Katie Pyzyk • Nov. 21, 2024
  • Person hands two blue bags to person at the front door of a residence.
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    Courtesy of Walmart
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    Walmart slashes US delivery costs by 40% per order

    Increased automation and more efficient driver routes helped the retail giant accomplish the feat for the third consecutive quarter.

    By Nov. 20, 2024
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    Adeline Kon/Supply Chain Dive
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    Trendline

    Peak season management

    Higher peak season surcharges are one risk for shippers to manage this year.

    By Supply Chain Dive staff
  • Three customers shop at a Target store.
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    Courtesy of Target
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    Target’s supply chain investments power holiday season ambitions

    The retailer expects to quadruple its order processing output and ramp up next-day delivery at its sortation centers, including a Detroit facility it opened earlier this year. 

    By Updated Nov. 20, 2024
  • A mail carrier walks through the snow on March 21, 2018 in the Brooklyn borough of New York City.
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    Spencer Platt/Getty Images via Getty Images
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    USPS plans 2025 rate hikes, including big Parcel Select increase

    The pricing changes, slated to take effect in January, aim to provide a revenue boost for the financially struggling agency.

    By Nov. 18, 2024
  • A U.S. Postal Service worker unpacks packages from a truck on December 02, 2019 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    Amazon delivery tweaks among USPS’ peak season preparations

    The agency will also lean on expanded processing capacity and early morning courier routes to strengthen holiday service reliability.

    By Nov. 18, 2024
  • Krispy Kreme doughnuts
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    Scott Olson via Getty Images
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    Krispy Kreme pursues third-party delivery help

    The doughnut maker launched a request for proposal with several carriers in October after successful pilot tests.

    By Nov. 13, 2024
  • A driver gives a thumbs up in a Better Trucks delivery van.
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    Permission granted by Better Trucks
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    Better Trucks expands delivery coverage into New England

    A partnership with Optima Overnight will allow the last-mile carrier to access Boston and other northeast markets.

    By Nov. 12, 2024
  • An Amazon MK30 drone flies in the air.
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    Retrieved from Amazon on November 07, 2024
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    Amazon launches same-day drone delivery in Arizona city

    Customers near the company’s Tolleson facility can get thousands of items delivered by air, but there are limitations.

    By Nov. 8, 2024
  • A customer walks into a FedEx store on December 21, 2022 in Houston, Texas.
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    Brandon Bell via Getty Images
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    FedEx rolls out rate discounts through Pitney Bowes, Auctane platforms

    The new agreements advance FedEx's efforts to draw in more volume from small businesses.

    By Nov. 5, 2024
  • A Serve Robotics robot brings a package to an "AutoLoader" station for drone delivery.
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    Courtesy of Serve Robotics
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    Wing, Matternet and DroneUp boost drone delivery capabilities

    The companies revealed expanded coverage, new collaborations and stronger tech this month.

    By Oct. 30, 2024
  • A UPS worker makes deliveries in Manhattan on July 24, 2023 in New York City.
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    Spencer Platt via Getty Images
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    Top UPS shippers temper holiday volume forecasts

    A condensed peak season is expected to increase in-store shopping activity, which could blunt home delivery demand.

    By Oct. 24, 2024
  • A United States Postal Service courier delivers mail on Sept. 12, 2024 in Miami Beach, Florida.
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    Joe Raedle via Getty Images
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    USPS’ proposed transportation overhaul: 3 takeaways

    The plan could disproportionately affect delivery speeds in rural areas, an issue that has raised concerns from stakeholders.

    By Oct. 23, 2024
  • An Amazon employee walks by a Pac-Sun store window carrying a Pac-Sun bag.
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    Courtesy of Amazon
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    Amazon to end same-day delivery service from retailers’ local stores

    The program, called Amazon Today, will operate until Jan. 24 as the company looks to reduce overlap in its fast shipping offerings.

    By Oct. 23, 2024
  • A United Parcel Service (UPS) driver sits in his delivery truck on January 31, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    UPS, FedEx shipping discounts counter growing surcharges

    Per-package ground parcel rates reached their lowest levels since 2021, according to the TD Cowen/AFS Freight Index.

    By Oct. 21, 2024
  • An Amazon delivery van made by Rivian sits in a neighborhood.
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    Courtesy of Amazon
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    Amazon deploying AI tech in delivery vans

    Vision-Assisted Package Retrieval aims to help drivers quickly find packages and save time on routes.

    By Oct. 17, 2024
  • A line of Amazon delivery trucks leave an Amazon distribution facility on June 21, 2023 in Richmond, California.
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    Justin Sullivan via Getty Images
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    Amazon Shipping joins EasyPost’s carrier roster

    The ground delivery service has grown its base of partners as it looks to attract more volume.

    By Oct. 16, 2024
  • A United States Postal Service (USPS) carrier makes his rounds on August 05, 2020 in New York City.
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    Spencer Platt/Staff via Getty Images
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    USPS looks to end dual shipping labels

    The agency submitted a proposal to eliminate the practice as it transforms its relationships with shipping partners like UPS and DHL.

    By Oct. 16, 2024
  • Inside Save A Lot's micro-fulfilment center in Brooklyn.
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    Courtesy of Save A Lot
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    Save A Lot to open micro-fulfillment center in Brooklyn

    The discount grocer partnered with Fabric and Uber and will continue to expand its on-demand delivery operation across New York City.

    By Peyton Bigora • Oct. 15, 2024
  • Exterior of Wegmans supermarket in Abingdon, Maryland
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    Sam Silverstein/Supply Chain Dive
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    DoorDash expands grocery delivery partnerships

    The company continues to link up with regional and specialty grocers as it bolsters its delivery services beyond restaurants.

    By Peyton Bigora • Oct. 15, 2024
  • A FedEx worker unloads packages from his delivery truck on March 31, 2020 in D.C.
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    Drew Angerer via Getty Images
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    As FedEx and UPS surcharges grow, competitors see an opportunity

    Added fees from the delivery giants are clashing with heightened shipping discounts, but customers have options to limit the impact, experts say.

    By Oct. 15, 2024
  • A person picks up a group of packages on a doorstep.
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    SDI Productions via Getty Images
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    Pitney Bowes launches e-commerce shipping platform

    In a crowded field, the company believes ShipAccel's ability to easily evolve as a user's business grows is a competitive differentiator.

    By Oct. 10, 2024
  • Two vehicles travel down a flooded roadway in Punta Gorda, Florida.
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    Joe Raedle via Getty Images
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    Hurricane Milton’s supply chain impact: What to know

    As of Thursday morning, Port Tampa Bay remains closed, while Port Everglades is resuming some operations.

    By Updated Oct. 10, 2024
  • A UPS driver makes a delivery on January 30, 2024 in Miami Beach, Florida.
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    Joe Raedle via Getty Images
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    UPS prepares 5.9% rate increase starting at peak season’s end

    The delivery price hike, which takes effect Dec. 23, is among several tweaks the carrier is planning over the next few months.

    By Oct. 9, 2024
  • Adam Dentinger, a UPS delivery driver, unloads a shipment of Janssen COVID-19 vaccines and ancillary kits at Louisville Metro Health and Wellness headquarters on March 4, 2021 in Louisville, Kentucky
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    Jon Cherry/Getty Images via Getty Images
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    Inside UPS’ push to double its healthcare logistics business

    Acquisitions and organic growth will help the company reach the challenging goal by 2026, VP Daniel Gagnon told Supply Chain Dive.

    By Oct. 7, 2024
  • An Amazon worker places a delivery on a residential porch
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    Permission granted by Amazon
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    Amazon wants to hire 250K for the holidays again

    For the second consecutive year, the company is planning a major round of hiring to sustain its fulfillment and transportation operations during its busiest quarter.

    By Nate Delesline III • Oct. 7, 2024