Last-Mile Delivery


  • A DHL aircraft on a tarmac with branded cargo boxes in the forefront
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    Courtesy of DHL
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    DHL suspends US-bound B2C shipments over $800

    The halt will begin Monday as the logistics provider navigates increased delays due to new customs regulations, per a customer notice.

    By April 18, 2025
  • A FedEx employee sorts boxes on the sidewalk on November 21, 2019 in New York City.
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    Spencer Platt/Getty Images via Getty Images
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    Ground delivery costs projected to climb despite discounting push

    Q1 rates were higher than expected as UPS and FedEx rolled out price increases, per the TD Cowen/AFS Freight Index.

    By April 10, 2025
  • A man moves a box on November 21, 2019 in New York City. Explore the Trendline
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    Spencer Platt/Getty Images via Getty Images
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    Trendline

    Inside the trends affecting logistics management

    The demise of the de minimis exception, trade tensions and tariffs are among the new challenges logistics managers are facing.  

    By Supply Chain Dive staff
  • Screenshot of a virtual event panel featuring two executives and one editor
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    Peyton Bigora/Supply Chain Dive
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    Walmart, Uber share food delivery innovation strategies

    Executives said drones and autonomous vehicles are helping their companies speed up need-it-now delivery trips during Grocery Dive’s virtual event.

    By Peyton Bigora • April 9, 2025
  • Shipping containers are seen in the background with a truck cab in foreground
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    Spencer Platt / Staff via Getty Images
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    4 best practices for logistics managers in 2025

    Freight visibility and route optimization are critical to moving cargo in a demanding marketplace, experts say. 

    By April 2, 2025
  • A UPS worker stands above a cart of packages on a sidewalk.
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    Spencer Platt via Getty Images
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    UPS SurePost renamed Ground Saver

    The fresh name comes after the economy service's split with the U.S. Postal Service.

    By April 2, 2025
  • A U.S. Postal Service van on the road.
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    Emma Cosgrove/Supply Chain Dive
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    USPS begins implementing new service standards

    Packages originating from rural areas are at risk of slower shipping speeds, but the agency says the changes will speed up other deliveries and spur cost savings.

    By April 1, 2025
  • UPS logo on the side of a truck
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    Mario Tama via Getty Images
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    UPS to close 2 Kansas facilities as it scrutinizes network footprint

    The delivery giant is "reassessing" some of its U.S. operations, which will result in the locations shuttering later this year.

    By March 31, 2025
  • A J. Jill storefront in a mall
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    Cara Salpini/Supply Chain Dive
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    J. Jill plans ship-from-store capability

    The apparel brand will join a growing roster of retailers using their brick-and-mortar footprints to fulfill e-commerce orders.

    By March 28, 2025
  • A customer walks into a FedEx store on December 21, 2022 in Houston, Texas.
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    Brandon Bell via Getty Images
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    FedEx unveils new consolidated returns service

    Easy Returns, competing with the likes of UPS' Happy Returns, will use 3,000 FedEx Office and Kohl's stores as drop-off locations.

    By March 26, 2025
  • Louis DeJoy, U.S. Postal Service Postmaster General, speaks at the unveiling of the Nancy Reagan stamp, in the East Room at the White House on June 6, 2022 in Washington, DC.
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    Kevin Dietsch/Getty Images via Getty Images
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    Postal Service head DeJoy exits as agency faces uncertain future

    Deputy Postmaster General Doug Tulino will take over until the Board of Governors names a permanent successor.

    By March 25, 2025
  • Pallets of baby formula are unloaded from a FedEx cargo plane upon arrival at Dulles International Airport on May 25, 2022, from Ramstein Air Base in Germany.
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    Drew Angerer via Getty Images
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    FedEx bringing on nearly $400M in new healthcare business

    The gains come as the company competes with UPS for customers in the sought-after vertical.

    By March 24, 2025
  • Packages with the Target logo are loaded into a vehicle by a person.
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    Courtesy of Target
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    Target tests new delivery method for Shipt drivers

    The initiative involves couriers bringing "brown box" shipments from stores to customers in locations lacking a sortation center.

    By March 21, 2025
  • A person pushing a cart stacked with boxes navigates around people on a busy crosswalk.
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    David Dee Delgado via Getty Images
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    FedEx renews Sunday home delivery push to meet demand

    After shrinking its coverage a few years ago, the carrier expanded it again to reach two-thirds of the U.S. population.

    By March 21, 2025
  • UPS cargo being loaded or unloaded from an airplane
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    Courtesy of UPS
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    UPS slaps temporary fee on China-to-US shipments

    The $0.29 per pound surcharge is active until March 29, adding to other expenses parcel shippers are navigating.

    By March 17, 2025
  • U.S. Postmaster General Louis DeJoy raises his right hand.
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    Drew Angerer via Getty Images
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    USPS will work with Elon Musk’s DOGE to cut costs

    The agency plans to cut 10,000 employees via early retirement as it seeks further reform, Postmaster General Louis DeJoy said.

    By March 14, 2025
  • A Foot Locker employee carries a box in front of a wall display of sneakers.
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    Brandon Bell via Getty Images
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    How Foot Locker’s supply chain is lacing up for the future

    Better inventory management and stronger vendor collaboration is helping the sneaker retailer advance its companywide transformation plan.

    By March 14, 2025
  • A person picks up a group of packages on a doorstep.
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    SDI Productions via Getty Images
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    Alternative delivery providers ramp up service coverage

    Jitsu, SpeedX and Veho have unveiled new regional launches this year in a continued push for volume and market share.

    By March 12, 2025
  • A person walks on a sidewalk in a snow-filled neighborhood.
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    Kayla Bartkowski via Getty Images
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    Deep Dive

    What privatizing the US Postal Service could mean for prices, coverage

    As President Donald Trump mulls big changes for the agency, experts said taking it private could put some of its current advantages at risk.

    By March 12, 2025
  • A Lowe's storefront.
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    Spencer Platt via Getty Images
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    5 insights from Lowe’s EVP of Supply Chain

    Margi Vagell explains how the home improvement retailer approaches network optimization, automation implementation and balancing customer segments.

    By March 11, 2025
  • Apparel is displayed inside a Dick's Sporting Goods store.
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    Justin Sullivan via Getty Images
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    How Dick’s Sporting Goods is mastering the omnichannel game

    The retailer has found success by shifting from a speed-at-all-costs strategy to one that prioritizes predictability for customers.

    By March 11, 2025
  • A UPS driver makes a delivery on January 30, 2024 in Miami Beach, Florida.
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    Joe Raedle via Getty Images
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    UPS rolls out fuel surcharge hikes, processing fee changes

    One expert said FedEx could be poised to match the increases, which include a higher late payment rate and fees for check and wire transfers.

    By March 7, 2025
  • The outside of a FedEx building with a sign that says "FedEx Ship Center."
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    Screenshot: Google

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    FedEx Network 2.0 consolidation spreads to 8 more locations

    The carrier confirmed the ship centers would close or cut staff starting this month as it continues to merge its separate Express and Ground operations.

    By March 5, 2025
  • person bends over and picks up a stack of packages from a porch step
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    SDI Productions via Getty Images
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    UniUni plans US delivery coverage expansion

    The parcel carrier aims to reach 70% of the U.S. by September as it pushes to be a national competitor to FedEx, UPS and others.

    By March 5, 2025
  • A postal worker loads a delivery truck on October 1, 2021 in Chicago, Illinois.
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    Scott Olson/Getty Images via Getty Images
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    USPS Priority Next Day launches in 54 markets

    The overnight delivery offering's rollout comes as the agency prioritizes direct relationships with shippers.

    By March 3, 2025
  • A photo of the exterior of a store. A neon sign on the canopy above the door reads "Foxtrot." A logo of a fox is on the wall above that, while a neon sign that says "Stag" is off to the left.
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    Permission granted by Foxtrot
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    Foxtrot relaunches delivery for Dallas stores

    The upscale retailer returned to Texas earlier this year as it rebuilds after a disastrous 2024.

    By Jessica Loder • March 3, 2025