How to assess risks in a globalized supply chain

While it can expand reach and profitability, globalization can be a stumbling block for businesses, exposing firms to interruptions in supply, stock-outs, quality problems and supplier management issues.

By Jon Kirchoff, PhD • Dec. 12, 2019

Amazon, FedEx and UPS see drop in Cyber Week on-time deliveries

The drop in performance was partially due to weather as parts of the country were hit with snow.

By Matt Leonard • Updated Dec. 12, 2019

Explore the Trendline➔

Peak season management

Higher peak season surcharges are one risk for shippers to manage this year.

By Supply Chain Dive staff

Big cities, rural areas could experience high holiday package delays

The average delivery delay rate across the U.S. is projected to be 9% this year, with some areas surpassing 16%, per a LateShipment.com report.

By Tatiana Walk-Morris • Dec. 11, 2019

UPS expands global express and freight services to thousands of new postal codes

For domestic shippers already relying on UPS' delivery network, the carrier's continued global expansion facilitates shippers' ability to access emerging markets.

By Morgan Forde • Dec. 11, 2019

Walmart launches autonomous delivery in Houston

Through a partnership with Nuro, the retailer will deliver groceries to a select group of shoppers in the coming months before expanding to the public. 

By Krishna Thakker • Dec. 10, 2019

Business Decision of the Year: FedEx, Amazon break up

Unexpectedly, FedEx decided not to renew its Express and Ground contracts with Amazon this year in a bid to take on the broader e-commerce market.  

By Morgan Forde • Dec. 9, 2019

Innovator of the Year: UPS' Flight Forward

Flight Forward became the first company to receive a "Standard Part 135" clearance from the FAA this year and is beginning to look into business-to-consumer use cases.

By Matt Leonard • Dec. 9, 2019

Amazon, DHL, UPS gear up to test cargo bikes in New York City

City officials hope the use of cargo bikes will result in reduced congestion, improved air quality and a safer environment for pedestrians. Logistics companies say it will be easier to find parking.

By Matt Leonard • Dec. 4, 2019

Best Buy launches e-commerce pickup in 175 New York UPS, CVS locations

Roughly 99% of Best Buy customers now live in a ZIP code where next-day delivery is available — up from 80% last quarter, according to CEO Corrie Barry.

By Morgan Forde • Nov. 27, 2019

Decathlon's vertical supply chain approach thrives overseas. Will it work in California?

After conquering the rest of the world, the French sporting goods company is up and running in the U.S, but not without supply chain challenges. 

By Amanda Loudin • Nov. 26, 2019

FedEx expects to move more than 33M packages on Cyber Monday alone

In addition to record package volumes on Monday, Dec. 2 , FedEx expects to more than double its daily average package volumes for the following two Mondays.

By Morgan Forde • Nov. 25, 2019

The last 50 feet: Challenges of delivering the big stuff

Supply chains executing last-mile deliveries of appliances and furniture must put customer service at the forefront. 

By Rich Weissman • Nov. 20, 2019

What is the importance of speed in the modern day supply chain? 4 experts weigh in

The consumer expectation of faster deliveries and fulfillment begets faster company operations. 

By Shefali Kapadia • Nov. 18, 2019

FedEx Ground using virtual reality to train, retain workers

The training has proven popular with workers, FedEx executives said, helping the company to improve safety protocols and generate new interest in higher-level roles.

By Morgan Forde • Nov. 13, 2019

USPS projects holiday parcel volume will hit 800M

While significant, the figure falls short of the Postal Service's 2018 and 2017 projections. USPS also announced it will expand Sunday delivery to locations with traditionally high package volumes.

By Morgan Forde • Nov. 7, 2019

USPS will adopt Nvidia AI to improve parcel data processing

Nvidia's AI technology and edge computing system will be deployed at approximately 200 USPS locations nationwide, processing data 10 times faster than current speeds.

By Morgan Forde • Nov. 6, 2019

Amazon opens $40M robotics hub to manufacture mobile drive units

Amazon is banking on automated technology to help meet the needs of a modern-day, fast-paced supply chain.

By Shefali Kapadia • Updated Oct. 27, 2021

Save-A-Lot adds Amazon pickup, returns to St. Louis stores

The addition of Amazon Paycode allows consumers to pick up and pay for Amazon packages using cash.

By Lauren Manning • Nov. 5, 2019

Outspending Amazon is not the way to win last-mile delivery wars

Deliver on expectations — no matter how slow or fast — that's how to compete, according to a survey by Convey.  

By Deborah Barrington • Nov. 4, 2019

Wayfair to focus on warehouse utilization in 2020 as losses grow

The company plans to pick up the pace of its U.S. square footage buildup in 2021, a sign of Wayfair's bullish attitude toward building logistics might. 

By Emma Cosgrove • Nov. 1, 2019

Starbucks margins hit by insatiable appetite for delivery in China

In every country, delivery is an important part of Starbucks' strategy to keep a leg up on competitors, "but it does come at the expense of what would otherwise be much stronger margin expansion," the CFO said.   

By Emma Cosgrove • Oct. 31, 2019

Delta Cargo and Roadie offer same-day, cross-country delivery

The service is available for packages originating in Atlanta with the option of 55 destination cities. The service, called DASH, plans to expand to "dozens" of cities before the end of the year.

By Matt Leonard • Oct. 30, 2019

Kroger pilots package services to drive store traffic

The grocer will work with FedEx, UPS and the U.S. Postal Service to offer package pickup, storage and drop-off for shoppers at 220 locations.

By Jessica Dumont • Oct. 30, 2019

Walmart's last mile around the world

From tricycles to drones, Walmart is casting a wide net to find out how shoppers want to receive their goods.

By Emma Cosgrove • Oct. 29, 2019

Amazon unveils free grocery delivery

Amazon has been focused on streamlining operations recently between Whole Foods and its own grocery properties. 

By Jessica Dumont • Oct. 29, 2019