Best Buy launches AI-powered delivery tracking

The company joins the growing ranks of retailers that are tapping artificial intelligence to enhance the shopping experience.

By Nate Delesline III • Aug. 22, 2024

Pitney Bowes Global Ecommerce’s shutdown will shake up carrier mixes

The unit offered low prices that customers will have a hard time finding elsewhere, experts say.

By Max Garland • Aug. 21, 2024

Explore the Trendline➔

Peak season management

Higher peak season surcharges are one risk for shippers to manage this year.

By Supply Chain Dive staff

UPS plans surge fee for all China-to-US imports

The charge is based on billable weight and will impact 12 other countries and territories, starting Sept. 15.

By Max Garland • Aug. 20, 2024

Charting Pitney Bowes Global Ecommerce’s path to bankruptcy

Court documents detail the unit's profitability struggles and a months-long effort to find a buyer. 

By Max Garland • Aug. 19, 2024

FedEx rolls out pricier surcharges, new fees for 2024 peak season

The charges, some of which start in September, fall closely in line with what rival UPS unveiled.

By Max Garland • Aug. 15, 2024

Amazon unveils 2024 peak season fulfillment fees

The added costs, starting in October, will come as the e-commerce giant gears up for a shorter holiday shipping season.

By Max Garland • Aug. 12, 2024

USPS sees steep drop in expedited shipping demand

The agency's Priority Mail Services volume dropped by 40.7% for the quarter that ended June 30 as shippers moved to more cost-effective options.

By Max Garland • Aug. 12, 2024

Aldi adding Instacart’s omnichannel tech to all US stores

The discounter is also rolling out the grocery technology company’s Caper Carts in Europe for the first time.

By Peyton Bigora • Aug. 12, 2024

Pitney Bowes’ e-commerce logistics unit shutting down

The company will assist Global Ecommerce shippers in transitioning to alternative delivery options, interim CEO Lance Rosenzweig said Thursday.

By Max Garland • Aug. 9, 2024

Shippers maintain diverse carrier mixes in 2024: project44

Retailers and direct-to-consumer companies aren't scaling back their options in a competitive delivery environment.

By Max Garland • Aug. 7, 2024

Michaels bolsters same-day delivery with DoorDash, Uber Eats

The retailer is among a growing number of businesses using on-demand delivery platforms to add value for customers.

By Max Garland • Aug. 7, 2024

Parcel carrier Veho to grow Midwest market penetration

The company will begin operating in Detroit and Columbus, Ohio, later this summer as it eyes further expansion in 2025.

By Philip Neuffer • Aug. 5, 2024

FedEx strengthens China e-commerce access to US

The delivery giant is bolstering its FedEx International Connect Plus offering as cross-border demand booms.

By Max Garland • Aug. 5, 2024

Albertsons and Instacart expand e-commerce partnership

The companies are rolling out nationwide pickup and delivery in as little as 30 minutes for the grocer’s banners and offering same-day delivery for Haggen Food & Pharmacy in Washington.

By Catherine Douglas Moran • Aug. 2, 2024

Amazon moves up Black Friday inventory deadline for sellers

The e-commerce giant wants products in a week earlier than in 2023 as it looks to maintain fast Prime delivery speeds during its busiest time of year.

By Max Garland • Aug. 2, 2024

FedEx, UPS roll out ‘exceptional discounts’ to SMB customers

The rivals' pricing battle has kept delivery rates lower and benefited shippers, according to the TD Cowen/AFS Freight Index.

By Max Garland • July 31, 2024

OnTrac launches delivery coverage in major Midwest markets

The carrier's expansion into Illinois, Minnesota, Wisconsin and Missouri adds to the momentum that FedEx and UPS alternatives have seen in recent years.

By Max Garland • July 31, 2024

Parcel delivery provider Maergo shuts down

The startup struggled amid more aggressive pricing from top carriers, former employees said on LinkedIn.

By Max Garland • July 29, 2024

UPS defends higher peak surcharges ahead of shorter holiday season

The magnitude of the added fees surprised one analyst, but CEO Carol Tomé said the carrier's pricing is in line with anticipated demand.

By Max Garland • July 26, 2024

SpartanNash to close Maryland distribution center

The grocery wholesaler and retailer is shuttering a facility in Landover, resulting in 141 layoffs.

By Catherine Douglas Moran • July 24, 2024

UPS promotes longtime exec to CFO

Brian Dykes faces the tough challenge of boosting shipping volumes without subsequently increasing costs.

By Grace Noto • July 12, 2024

5 packaging stats from Amazon’s sustainability report

Amazon fell short on its 2023 device packaging recyclability goal, but it grew the share of products that can ship without added packaging and improved lightweighting.

By Maria Rachal • July 11, 2024

How Hurricane Beryl is impacting logistics operations in Houston

Although most cargo services have resumed, carriers are now working through the ensuing backlog.

By Kelly Stroh , Alejandra Carranza , Larry Avila , David Taube • July 10, 2024

Canada rail workers keep window open for strike

The Teamsters union division voted to re-authorize labor action as it awaits a government ruling that would permit it.

By Larry Avila • July 1, 2024

FedEx nabs $500M in ‘quality’ healthcare business

The deals involve creating customized procedures for critical shipments as the delivery giant competes with UPS in the high-value sector.

By Max Garland • July 1, 2024