Price, delivery options drive consumer online shopping decisions

Ninety percent of consumers research products before making online purchases, with 58% citing Amazon as the top resource, per a recent UPS report.

By Tatiana Walk-Morris • Aug. 8, 2019

Schneider shuts down First to Final Mile delivery due to 'poor operating performance'

The service, which focuses on deliveries of home goods and bulky items, resulted in $13 million losses in the first and second quarters of the year. 

By Matt Leonard • Aug. 5, 2019

Explore the Trendline➔

Peak season management

Higher peak season surcharges are one risk for shippers to manage this year.

By Supply Chain Dive staff

Tractor Supply's BOPIS strategy pays off in rural communities

On its Q2 earnings call, the company reported over 70% of online orders are now fulfilled in-store, which executives called encouraging as the company targets rural community market share through both brick-and-mortar and digital investments.

By Morgan Forde • July 30, 2019

eBay to launch end-to-end fulfillment service for sellers

The new service, called Managed Delivery, will allow high-volume sellers to store, pack and ship orders through eBay's network of approved third-party vendors.

By Morgan Forde • July 24, 2019

UPS seeks FAA approval for drone delivery service via new subsidiary

The carrier currently has multiple drone delivery pilots underway, but FAA approval would enable the company to bring the service up to scale by removing certain flight restrictions. 

By Morgan Forde • July 24, 2019

Gen Z has a thing for BOPIS

A recent survey found 58% of Gen Z shoppers have used Buy Online Pickup In-Store for a purchase, and 60% said it was a factor in deciding where to shop.

By Morgan Forde • July 18, 2019

Under pressure, Domino's ups the ante on tech

Squeezed by third-party aggregators, the pizza chain is using various means to improve delivery, from GPS tracking to alternative modes of transportation.

By Julie Littman • July 17, 2019

Warehousing capacity crunch shows signs of easing up

Steadily increasing e-commerce demand has drained warehouse capacity in recent years, but there are signs this trend may be reversing as nation-wide availability increases.

By Morgan Forde • July 16, 2019

Kroger targets Atlanta for its next automated fulfillment center

The grocer’s fourth Ocado-powered automated fulfillment center will open just south of the city in 2021.

By Jeff Wells • July 11, 2019

DC launches curb space pilot for commercial deliveries

Curbside parking will be removed for 12 weeks in parts of the city to study curb utilization and safety through a partnership with curbFlow.

By Katie Pyzyk • June 25, 2019

FedEx disputes WSJ report of air freight rate cuts

The Wall Street Journal reported FedEx is cutting prices, offering two-day shipping for the same price as FedEx Ground to capitalize on future e-commerce parcel growth.

By Morgan Forde • Updated June 25, 2019

Shopify launches fulfillment network

The new machine-learning tech "predicts the closest fulfillment centers and optimal inventory quantities per location to ensure fast, low-cost delivery," according to a company blog post. 

By Daphne Howland • June 20, 2019

XPO Logistics pilots predictive analytics tool in LTL network

Semi- and fully-automated tools can identify areas where operational efficiency could be improved.

By Morgan Forde • June 18, 2019

FedEx to offer parcel pickup, drop-off in 8K Dollar General stores

Dollar General's significant rural footprint and popularity with customers helped drive the partnership.

By Morgan Forde • June 18, 2019

Domino's to test driverless pizza delivery in Houston

The chain's pilot with autonomous robotics company Nuro could spark a new iteration of the delivery race, saving human couriers time during busy periods.

By Emma Liem Beckett • June 17, 2019

Walmart takes last-mile delivery to the fridge

The company will launch a service that delivers groceries directly inside homes this fall in Kansas City, Missouri; Pittsburgh; and Vero Beach, Florida.

By Jeff Wells • June 7, 2019

FedEx Express to recruit 700 part-time drivers

A flexible workforce allows FedEx to expand its last-mile offerings and handle volume fluctuations. 

By Shefali Kapadia • June 7, 2019

Amazon: New drone will start deliveries 'within months'

New drone technology could facilitate deliveries even faster than the current one-day offering, according to Amazon. 

By Shefali Kapadia • June 6, 2019

FedEx Ground to deliver 7 days a week year-round

The 3PL has slowly but surely expanded its delivery days and times, pointing to the growing volumes of e-commerce parcels it must handle.

By Shefali Kapadia • May 30, 2019

The last yard: The final logistics frontier

The last yard takes an item not just to the porch or the shipping dock, but to the refrigerator, the sales floor or a specific spot on the manufacturing plant line where it will be used.

By Deborah Abrams Kaplan • May 30, 2019

Ford pilots last-yard delivery robot

Digit will be paired with autonomous delivery vehicles to test the feasibility of removing humans from the last-mile, and even last-yard, equation.

By Morgan Forde • May 23, 2019

Home Depot: Faster delivery means more sales

The home improvement retailer can currently reach 90% of the U.S. population with parcel shipping in two days or less. For next-day parcel shipping, that number today is 36%, but soon will be 50%, said executives. 

By Emma Cosgrove • May 21, 2019

US Supreme Court passes on UPS case for USPS price increases

UPS argued USPS' comparatively low delivery rates, set by the government, make it difficult for private 3PLs to compete.

By Morgan Forde • May 21, 2019

DHL launches new drone delivery route in China

As the first international carrier to launch an autonomous drone delivery service in China, DHL has taken a potentially significant step towards fulfilling its emerging markets-focused strategy.

By Morgan Forde • May 20, 2019

Logistics companies call for 'basic infrastructure' investments

Sound infrastructure will be necessary to handle the large volume of trucks on the roads — driverless or not.

By Morgan Forde • May 17, 2019