Best Buy to offer deliveries via DoorDash

The partnership marks the first national consumer electronics retailer available on the DoorDash marketplace.

By Tatiana Walk-Morris • Dec. 7, 2023

Peak season customer experience falters when last mile is forgotten

Looming parties and gift-giving occasions make holiday deliveries sensitive, but open communications can ease consumers’ concerns.

By Bryan Wassel • Dec. 6, 2023

Explore the Trendline➔

Peak season management

Higher peak season surcharges are one risk for shippers to manage this year.

By Supply Chain Dive staff

Best Buy increases reliance on distribution centers for customer delivery

By reducing the share of online orders shipped from stores, the retailer's employees can focus more on customer-facing services, its CEO said.

By Max Garland • Dec. 6, 2023

Wish launches small parcel delivery service

WishPost Smart Parcel will allow shippers who don't sell on the e-commerce platform to use its logistics capabilities.

By Max Garland • Dec. 4, 2023

Stewart’s launches coffee delivery subscription

Customers can get bagged or specialty coffee delivered to their homes every week, every two weeks or every month.

By Jessica Loder • Dec. 4, 2023

FedEx, UPS snag Black Friday volume share from regional carriers: Shipium

National providers' peak season gains indicate their rate discounting efforts are paying off, the shipping platform's CEO said.

By Max Garland • Dec. 1, 2023

Walmart adding parcel stations for faster delivery, greater density

The retailer plans to have more than 40 stations, described as mini post offices, in its stores by the end of 2023.

By Max Garland • Nov. 22, 2023

How Pitney Bowes is preparing for the 2023 peak season

Much is at stake for the shipping provider's e-commerce logistics segment to reliably deliver for the holidays. Automation will play a big role.

By Max Garland • Nov. 21, 2023

US Postal Service plans 2024 rate hikes for Ground Advantage, other products

The price increases, which are slated to take effect on Jan. 21, come as the agency faces continued financial challenges.

By Max Garland • Nov. 16, 2023

FedEx, UPS 2024 rate increases: What shippers should know

The variances within the carriers’ price hikes indicate what services are seeing the most pressure from competitors, experts say.

By Max Garland • Nov. 8, 2023

Nestlé invests in food-delivery startup Wonder Group

The investment will allow the Stouffer’s and Sweet Earth maker to capitalize on the strong recovery in the foodservice channel.

By Christopher Doering • Nov. 8, 2023

Amazon sellers can now use USPS Ground Advantage on Buy Shipping

The Postal Service is counting on its new service to attract more shippers and compete with FedEx and UPS.

By Max Garland • Nov. 3, 2023

FedEx makes progress with AI to sharpen delivery time estimates

The logistics giant’s “deep learning models” incorporate weather and traffic conditions for more accurate projections, CEO Raj Subramaniam said at a CNBC event.

By Max Garland • Nov. 3, 2023

Sur La Table partners with Walmart GoLocal for same-day delivery

The specialty cookware company will roll out the delivery service across the U.S. by mid-November — just in time for the holidays.

By Tatiana Walk-Morris • Nov. 3, 2023

How cities may decarbonize delivery in the era of online orders

A new action guide by the National League of Cities points to emerging policies and technologies to combat increasing air pollution, greenhouse gas emissions and traffic congestion.

By Ysabelle Kempe • Nov. 2, 2023

UPS pursues greater delivery density to reduce emissions

The company is trying to increase its deliveries-per-stop ratio from 1.28 to 1.4, leaning on technologies like machine learning to do so, an executive said.

By Max Garland • Nov. 1, 2023

Ground parcel delivery costs fall as carriers offer up discounts

The pricing environment has shifted in favor of shippers with demand cooling off, according to the TD Cowen/AFS Freight Index.

By Max Garland • Oct. 31, 2023

Amazon brings drone delivery to Texas neighborhood

Eligible customers in College Station can receive their prescription medication at home within an hour at no additional cost.

By Peyton Bigora • Oct. 26, 2023

Workhorse Aero looks to add Horsefly drone to UPS Flight Forward FAA certificate

The approval and partnership would allow Workhorse to scale faster towards its last-mile delivery goals.

By Kelly Stroh • Oct. 25, 2023

Mars, Gopuff partner to deliver free candy on Halloween

Through the promotion, orders will be picked up from Gopuff fulfillment centers and delivered in under an hour while supplies last.

By Max Garland • Oct. 23, 2023

Amazon outlines push to ‘eliminate packaging altogether’

As the company looks to remove added packaging from more orders in 2024, its packaging innovation director explains how Amazon identifies products fit to ship in their own packaging and works with vendors on redesigns.

By Maria Rachal • Oct. 23, 2023

Amazon to integrate drones into fulfillment network for faster delivery

Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

By Max Garland • Oct. 19, 2023

What do supply chains want for the holidays? Maximum fulfillment at optimal sustainability

How to meet holiday delivery demands while keeping sustainability in the driver’s seat.

By Emma Sweeney, FRAYT • Oct. 16, 2023

Supply chain conferences to watch in 2024

Next year’s industry conferences range from procurement to container shipping, retail logistics and more.

By Alejandra Carranza • Updated Nov. 2, 2023

UPS reduces some rural area service in efficiency push

Shipments in certain ZIP codes will spend an extra day in transit, but less than 1% of volume is impacted, according to the carrier.

By Max Garland • Oct. 12, 2023